L'Ultima Boutique is the name of online and physical shop owned and operated by Maria Tastzoglou, an individual company registered in Greece under VAT no. EL028129118. Our registered address is 11A Amfitritis str, 17561, Palaio Faliro Athens, GREECE. 

L'Ultima Boutique's website and related services are made available to you in accordance with the following Terms of and Conditions and any other rules posted on our website. L'Ultima reserves the right to amend or renew the terms and conditions of transactions. The company assumes the obligation to update this document in case of any change or addition to the terms.

For any complaints you can send us an email at u;timamaria@yahoo.gr

According to directive 2013/11/EK, EU residents that have a problem with a purchase made from our e-shop may use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for an Alternative Dispute Resolution.

PERSONAL DATA

In order to make purchases on our website, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless imposed by a Public Authority (court, etc.).

You can see how we use your personal data in our Privacy Policy. The use of our website and services requires the undeniable acceptance of our Terms of Use.

WEBSITE SECURITY

To help ensure that your shopping experience is safe, simple and secure L'Ultima uses Secure Socket Layer (SSL) technology. This encrypts and protects all the data you send to us over the internet. When SSL is enabled you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

ORDERS

All orders are shipped out of our distribution center in Athens, Greece. Prices and invoices include the current official Greek VAT (Value Added Tax) and are denominated in euros.

All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. Our quality control check before dispatching an order might also prevent us from shipping a product that does not meet our quality standards, in which case you will be notified accordingly.

L'Ultima  offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our suppliers, in which case the product will be tagged with the label “More Stock Coming Soon”. In this case you have the possibility of making an advance payment for an advance purchase by contacting our customer service. This will ensure that you receive this item in priority once designer stock has been delivered to L'Ultima. Your rights regarding an advance purchase are the same as those for any other purchase at L'Ultima. Alternatively, you may simply choose to register your email address for notification of arrival of selected items not held in stock. In this case we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand might sell out again by the time you receive our email.

Some of our products might be available upon request only, which means that we will order them from our supplier based on a customer’s specific order. In this case they will be tagged with the label “Pre-Order”. Pre-ordered items are Non-Returnable. This does not affect your statutory rights in case of a defective product.

Cancelling or Changing an Order

For any order cancellation or change of address or payment, you may email ultimamaria@yahoo.gr. This option is available until the moment that you have been informed of the shipment of your order by email. After this point no cancellations or changes to your order are possible.


PAYMENT METHODS

The following methods of payment are accepted:
 

• Credit or Debit Card

• L'Ultima Boutique does not process or store any credit card information. All credit card transactions are performed in AlphaBank’s secure platform accepting VISA-MASTERCARD-MAESTRO-AMEX-DINERS.

• Cash on Delivery
  Paying cash on delivery is free of charge and is available only in Greece for orders up to 500 euros. Payment will be collected at the time of delivery (either with cash or dredit card) by the driver. Please ensure that someone will be present between 9 am and 5 pm to sign and pay for the delivery. This option is available only in Greece.

• Bank Transfer
  Your payments must be addressed to the following bank account:
  
  Bank Name: AlphaBank
  IBAN: GR12 0140 1180 1180 0231 0010 712
  SWIFT: CRBAGRAA
  Beneficiary: Maria Tastzoglou
  
  Please reference your order number in your payment to avoid delays. Also note that your order will be processed as soon as your payment is cleared, which might take up to 2 working days depending on bank procedure. Alternatively, you can send your payment confirmation to ultimamaria@yahoo.gr for immediate processing of your order.